Privacy Policy
Last updated:
1. Who we are
This website and the sale of its products are operated by Der Elternberatungs-Koffer (a trade name of One Globe Shop). You can reach us at support@oneglobeshop.com.
2. Data we collect
We collect the data you provide when purchasing: name, email, phone (if entered), country and the billing details required by the payment processor. We also log technical data about the visit (IP address, browser, pages viewed) for security and statistics.
3. How we use your data
We use your data to process the purchase, deliver the product, provide support, issue receipts, prevent fraud and, if you agreed, send you communications about our products (you can unsubscribe at any time).
4. Third parties
We share data only with the providers needed to operate: the payment processor (Stripe), our hosting and infrastructure providers, email delivery services and analytics/advertising tools. We do not sell your data.
5. Security
Payments are processed on PCI DSS certified platforms; we do not store your card details. All communication is encrypted over HTTPS.
6. Retention
We keep purchase data for as long as the business relationship lasts and for the legal periods required for invoicing and fraud prevention; afterwards it is deleted or anonymized.
7. Your rights
You may request access to, correction, portability or deletion of your data, and object to marketing communications, by writing to support@oneglobeshop.com. We respond within the applicable legal deadlines.
8. Contact
Customer support: support@oneglobeshop.com.